Shipping and Returns
WE SHIP WORLDWIDE FLAT FEE
30 DAY RETURN MONEY BACK GUARANTEE if not satisfied or the item does not fit your project, return for a replacement or a refund within 30 days on all items except Custom Canvas, Print on Demand, Custom Framed posters or any Personalized signs for they are created custom as per customers personalization requirements therefore they are not resellable, if you are not sure if a canvas, framed or print on demand item will fit your project or room, order the art print/poster first before making an investment into such an expensive item. All items must be returned in the same condition as received. There is a 20% restocking fee for all return items. If a print is damaged it cannot be restocked therefore a refund or exchange will not be issued. Shipping costs are the customers responsibility and are not refundable unless the item was delivered damaged, customer is responsible for all shipping costs.
If making a return, please email us first for proper return address and return authorization.
Returns are only allowed on domestic USA order, we cannot accept returns on international orders because the shipping is very expensive round trip. So if you are an international customer please make sure you are confident you want what you are ordering.
Most items are shipped in Air Tight Sealed Tubes or boxes. We usually ship via UPS, Fedex, if your package is going to a PO Box then USPS.
Canvas - Canvas prints will ship Fedex Insured. If you are located anywhere other than the continental US, Items are shipped via USPS Global Priority. As these items are already stretched, the pricing and policies will match those of our framed items.
Framed art (Free Shipping) will ship Fedex Ground in the United States or USPS. Outside the contintental United States, USPS Global Express is the shipping choice. For International customers you must be willing to wait 1 week for delivery and accept all responsibility for the package. Our money back guarantee and insurance will not cover packages shipped Internationally. This policy still remains as one of the lowest framed item shipping charges online.
Prints will arrive custom wrapped and shipped in a postal sealed tube. All of our framed art comes in custom packaging designed to endure the rigors of global shipping. If for any reason your piece arrives damaged, please let us know so we can rectify the situation. DO NOT ACCEPT THE TUBES OR PACKAGES IF THEY ARE BENT, DAMAGED, OR ANYTHING OTHER THEN ACCEPTABLE.
Satisfaction is guaranteed at ArtFuzz, if your purchase does not meet your project or is damaged upon arrival please notify us by email immediately and we will replace it.